FAQs
Thanks so much for visiting our site! We are so excited that you have chosen to shop with us, and we want to make your experience as seamless as possible. Please feel free to contact us using info listed below. Here are a few answers to our most common questions:
• Something I bought doesn’t fit, can I return?
Yes! You may return for store credit or a different size as long as you make the return within 5 days for in store purchases or contact us within 3 days of delivery date online. If you live close to our brick and mortar location feel free to bring in for exchange/return. If not, feel free to contact us or returns can be sent to:
State of Cotton
PO Box 76
Vernon, Al 35592
•How soon will I get my items?
We almost always ship same day as long as you purchase before 3:30 pm central time. If it’s after, we ship next day. If there is a hiccup with your order and it seems like it might be a little longer we will immediately notify you. Tracking will be sent via email for you to watch your goodies arrive! We ship USPS and UPS
•It’s been over 5 business days and I haven’t received my order or tracking. What should I do? If you haven’t received a shipping notification within 24 hours of purchase please contact us via our Facebook page or email. If you received tracking but it’s been over a week since it shipped please contact us and we will do everything we can to work with the post office to locate your item(s).
Thank you so much for shopping our small business and we look forward to serving you.
Email: socfriendlyservice@gmail.com
Facebook: State of Cotton
Instagram: @stateofcottonboutique
TikTok: @itsthewheelers